Privacy Policy

Last Updated: December 5th, 2025

At Dune Rouge Atelier, we value your privacy and are committed to protecting your personal information. Please read the following privacy policy to understand how we collect, use, protect, and disclose your personal information.

1. Information We Collect

When you visit our website (www.dunerouge.com), the following types of information may be collected:

Personal Information: This includes your name, email address, phone number, mailing address, and other contact information.
Payment Information: This includes your credit card or other payment method details (processed by third-party payment processors).
Browsing Data: This includes your IP address, browser type, device information, and browsing behavior on our website (e.g., clicks, page views).
Other Information: This may include your feedback, customer service interactions, and other information you provide.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and manage your orders and transactions.
To provide customer service, including responding to your inquiries and handling returns.
To send order confirmations, shipping notifications, and other order-related communications.
To provide personalized shopping experiences and recommendations.
For marketing purposes, such as promotional emails, offers, and newsletters.
To improve our website and services.

3. How We Protect Your Information

We use industry-standard security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. Our website uses encryption technology to protect information during online transactions and payment processing.

4. Sharing Your Information with Third Parties

We may share your information with the following third parties:

Payment Processors: To process your orders and payments, we may share information with third-party payment processors.
Logistics Companies: To fulfill delivery services, we may provide necessary personal information (such as your address) to logistics companies.
Legal Requirements: We may disclose your personal information to government agencies or other third parties if required by law.

5. Use of Cookies

Our website uses cookies technology to collect browsing information and provide a personalized user experience. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and improve site functionality.

6. Your Choices

Access and Update Information: You have the right to access, modify, or delete your personal information that we have collected.
Opt-out of Emails: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.
Disable Cookies: You can choose to disable cookies in your browser settings, but this may affect your browsing experience.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

8. Changes to This Privacy Policy

We may update this privacy policy periodically. Any updates will be posted on this page with the new effective date. We encourage you to review this page regularly to stay informed about any changes to our privacy practices.

9. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please feel free to contact us:

Email: thelightin2016@gmail.com
Phone: +86 17814680490

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